FAQs

All Star Carpet Cleaning and Restoration, LLC

  • Do I have to be home during services?

    Your presence is not mandatory during our service. We can make arrangements for key access or coordinate with a property manager if necessary, ensuring a convenient experience for our clients.

  • What about my pets?

    We advise keeping your pets in a separate area while we clean. This ensures their safety and allows our technicians to work efficiently throughout your home.

  • What should I do to prepare for services?

    Prior to our visit, please remove small items and fragile objects from the areas to be cleaned. If possible, clear floors of personal belongings to allow for thorough cleaning access.

  • Are you licensed and insured?

    All Star Carpet Cleaning and Restoration, LLC is fully licensed and insured. We maintain comprehensive coverage to protect our clients and our business during all service operations.

  • Do you do furniture removal?

    Our team can assist with moving lighter furniture items. For heavier pieces, we suggest pre-arranging their relocation to ensure an efficient cleaning process.

  • Do you change by square foot or by room?

    Our pricing structure differs: we charge by square footage for commercial properties, while residential services are priced per room. This approach allows us to provide fair and accurate quotes for various types of spaces.

  • Do you offer any other services along with carpet cleaning?

    We do provide additional services beyond carpet cleaning. Please contact us to inquire about our full range of cleaning and restoration options to address your specific needs.

  • Do you work on weekends?

    Our regular business hours do not include weekends. However, we provide emergency services on weekends for urgent situations that require immediate attention.